Delete your BlockProve account

Last updated: 23 October 2026

You can delete your BlockProve account and the associated data at any time, free of charge.

In the app (immediate)

Open BlockProve and sign in.
Open the Vault (on a computer: “Local vault”, “Keys & passwords” tab).
Below “Sign out of this device”, choose “Delete my account”, tick the confirmation, then “Delete permanently”.

Without the app

Write to us from your account's email address at contact@blockprove.me with the subject “Account deletion”. We check that the request comes from the account holder, then delete the account within 30 days at most and confirm it by email.

Data deleted

Your account: email address, two-factor authentication phone number, identifier.
Your remaining credits and your subscription, cancelled immediately.
Your folders, your deposit history and the encrypted copies of your files on our servers.
Your membership of workspaces.
The app data on the device used for the deletion.

Data kept

Invoices and payment records: 10 years, as required by law (article L123-22 of the French Commercial Code).
Proofs already anchored on the public Arweave blockchain: by nature, they cannot be erased. They are encrypted, contain neither your name nor your email, and no one can read them without your 12-word phrase.

If you own a shared workspace, dissolve it or remove its members before deleting your account.